Inefficient Processes and Consultants
The worst loan application process with the poorest communication and criteria outlines. For lack of a better way of saying it, 175 years and more useless than ever. Worst part for me is almost 2 weeks in, following each step outlined by the consultant, and they still say my info is wrong... The reviewing consultant didn't even check the documents properly... Horrible experience and a dreadful company to deal with...
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Replies (1)Old Mutual's replyOfficial
17 Dec 2022, 09:44Dear Roy
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply17 Dec 2022, 09:44
Official
Dear Roy
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced.
We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
