Inefficiency and lack of respect for my LIFE..

Been trying to revive my policy now for 4 months ...sent from pillar to post, with vague emails ...its like I'm talking to chat bots.the 1st lady I spoke to after OM lapsed my premium was great I sent everything to their email address and from there since NOVEMBER i speak to different consultants and they dont follow up , when u call again u must explain again and nothing happens I called today I requester a call back ....I did get a call but their line after theady said hi ...went straight to the end where I had to rate the call during my explaining to her and NATURALLY she didn't bother calling me back....At This Point I'm happy to change insurance and pay a little more for efficiency... keep the money if the intent is to drag it out so as for me to lose ....I WILL NOT RECOMMEND OM AND THIS IS MY SECOND TIME ON HELLO PETER FOR THE SAME ISSUE!