MM
Magauta M
1 reviews | Active since Jun 2011
30 Jan 2026, 16:59
Incorrectly debited
Ntsiki Segeyi if incompetence was a person. Poor service at Jabulani mall. I was incorrectly debited, I only found out at mall, I did not have ID with Ntsiki refused to use company phone to call head office. She says the phone dials with an ID ,you should have seen hiw happy and proud when she gave her details after telling me nonsense
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Old Mutual's replyOfficial
30 Jan 2026, 17:17Good day Magauta, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply30 Jan 2026, 17:17
Official
Good day Magauta, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management