TS
Tiyani S

1 reviews | Active since Aug 2016

16 Aug 2016, 15:18

Incorrect Debits

<p>Old mutual overcharged me for two months,they have been failing to rectify the incorrect debits despite them acknowledging that they were wrong,I spoke to over five people still they can't fix my problem,my financial advisor also tried but failed </p>

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Replies (1)
Old Mutual
Old Mutual's reply16 Aug 2016, 20:15
Official

Thank you for bringing this to our attention.

We will investigate the charge and contact you tomorrow to confirm the progress of our investigation.

We really sorry that it's taken two months to sort it out. Hopefully we will able to able to resolve it as quickly as possible.

Kind regards

Kareemah Sulayman

Best regards,