1 reviews | Active since Oct 2012
I received an sms on the 24/08/2018 that states that my "two debit orders (Educational Plan & 2 in 1 Savings) would go off between Friday to Monday"...and they did go off on the 24th which is the same day I received the sms and I only got paid on the 25th.I didn't have funds in my cheque account and now my bank charged me R 113.00 X2 for honoring fees.
I am unhappy with the fact that the debit orders went off on the 24th instead of the agreed upon debit order date as per my policy agrements
Dear Palesa
Thank your for the review.
We apologise for the service experience and have arranged for feedback to be sent to you in this regard.
Kind regard
Vuyani
Complaints Management
Best regards,
Dear Palesa
Thank your for the review.
We apologise for the service experience and have arranged for feedback to be sent to you in this regard.
Kind regard
Vuyani
Complaints Management
Best regards,
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