incorrect debit and bad customer service

<p>I opened and investment policy to be debited in January, i was debited the agreed amount multiplies by 3 with no reference to identify the debit.When i contacted old mutual i was told i took 3different policies which when i advised its not true i was told thats how the system appears.I later on learned that someone else ws debited from my account . i was so angry at this that i send a request to cancel. i had no apology from old mutual exept for send a dormal letter of cancellation.They mess up and i must deal sort everything out and send letters and email back and fourth.After being a client for so long.im disgusted.</p>