nR
nchedi R

1 reviews | Active since Oct 2014

18 Jan 2016, 14:25

incorrect date of debit order

Good day<br> <br> my bank has charged in unpaid debit order in dec on the 11th dec 2015 cause you guys try to debit on my account for wht I don't know.cause our agreement for a debit order is the 25th of each month<br> <br> you never send me an noticifation about changes<br> I will like you to pay back those charge into my account is R138 <br> I have send statement at this email address<br> [Email Removed] (email)<br> --OCM***-- (reference)

0
Replies (1)
Old Mutual
Old Mutual's reply18 Jan 2016, 14:38
Official
Hello nchedichristof,

Thank you for sending us your bank statement.

We are attending to the refund and will send you confirmation once it's finalised.

Kind regards

Kareemah Sulayman