MJ
Mamello J
1 reviews | Active since Dec 2016
13 Sept 2022, 13:42
Inconsistent withdrawal process
Every time when I want to withdraw from my tax free savings account it is a headache. I submitted the request last week and from my understanding and some previous incidents this process has taken 7 days. Today I am now being told it takes 9days where as yesterday I was told 7 days. What a nightmare!
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Replies (1)
Old Mutual's replyOfficial
13 Sept 2022, 13:46Good day Mamello
We received your review of 13 September 2022
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints
We received your review of 13 September 2022
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply13 Sept 2022, 13:46
Official
Good day Mamello
We received your review of 13 September 2022
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints
We received your review of 13 September 2022
We apologise for your service experience. We will investigate this matter and contact you to provide feedback.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints
Best regards,