INCONSIDERATE INSENSITVE COMPANY

I am in such shock. My sister forwarded a claim on the 11th January 2022 and still today Old Mutual has not paid out her claim. The funeral was held on the 15th and days later, after two follow-ups there is still no help. Today she was told her claim will be forwarded again to the head office. All documents are submitted and yet nothing is being done. OLD MUTUAL IS INSENSITIVE TO THEIR CLIENTS. MY SISTER IS IN SO MUCH PAIN BECAUSE OF THIS. She's the one driving to them for over 60 km and the only thing done is a follow up when she arrives. I would never recommend this company to anyone. CAN THEY CONTACT HER ON THE NUMBERS I'VE PROVIDED AND DO WHATS RIGHT BEFORE THEY LOOSE A PAYING LOYAL CLIENT