***********S, BAD SERVICE, I WOULD GIVE ZERO STARTS

I really wish I could give them zero stars, Im an truly disappointed in the service I received Im not sure if a cancellation or a withdrawal is in process , I get an email with a reference number for cancellation and a sms with confirmation that withdrawal is in process and money should be received in 3-5 working days consultants cannot assist correctly as the one says no cancellation is in process money should be in my account by monday and then today when I call the consultant says nothing has been processed on my policy , you call and they have different stories . All they say is sorry , I understand your frustration. its so so wrong that these call center consultants do not get held responsible for their ***********s and then I have to wait another additional 9 days . FOR YOUR OWN MONEY GEEZ