JM
Jay M

1 reviews | Active since Mar 2022

08 Mar 2022, 16:50

*********** service rendered

I had my investment policy cancelled last year on the 15th of December and I was informed by the consultant that money will reflect on my account after 21 days. I waited for the 21 days still no money in my account, I went back to the branch in Phalaborwa around January 2022 and I was further told that I should expect it to reflect after 7 days, now is March still haven’t received my money. #OldMutual

0
Replies (2)
Old Mutual
Old Mutual's reply08 Mar 2022, 17:18
Official
Dear Jay

I am sorry to hear of the delay with your withdrawal request.  I will investigate and contact you with feedback.

Kind regards
Coleen Aanhuizen

Best regards,

Old Mutual
Old Mutual's reply09 Mar 2022, 10:22
Official
 Dear Jay

I am sorry to hear of the delay with your withdrawal request.  I will investigate and contact you with feedback.

Kind regards
Coleen Aanhuizen 

Best regards,