1 reviews | Active since Jun 2016
*********** Old Mutual Headoffice
I went to the Old Mutual branch in Westgate Mall on Thursday 15November 2018, to do a partial withddrawal. On Monday 19November 2018 I got an sms stating that I need to go to the branch to correct my bank account of which this happens for the second time now. I went to the branch that same Monday and got an sms stating the money will be available within 3 days. Today it's Friday and still waiting for the funds to be deposited. The incompetence of Old Mutual headoffice is getting on my nerves as this happens for the second time, I feel that they don't know what they are doing. How can they provide a wrong account number for a client? The first incindent my money was deposited to someone else's account. I am deeply disappointed.
Thank you for the review.
We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
