***********-no feedback

I am very disappointed at the level of service received from Old Mutual. I have been calling them since Monday (28/09/2015) and still have no luck. Today (01/10/2015) was my last call and it didn't at all end well. <br> <br> The reason for my call was to enquire about my policy which is under Group Scheme and to possibly withdraw money from my savings but no one is experienced enough to assist. <br> <br> Today, I 1st called *** and they transferred me to ***0. they answered saying I am in the wrong department and they then transferred me to another line that I had to wait for 9 minutes and 46 seconds before I hung up out of anger and impatience. Till today I have no response from them and no one has bothered to reply to my emails from my gmail account and emails which I sent via their website.<br> <br> I am beyond angry and disappointed and would like to terminate this policy with them as I can't be dealing with such treatment!!!