*********** FSP

Dealing with your staff has been an honest to God nightmare. I'm claiming a portion of my funds and moving the balance to another fund.

I've sent in all the application documents and it has happened twice that they say I didn't supply the application. I then complain, and they miraculously find my application.

It is now my third time doing this in an action that should have taken half the time and I'm sincerely doubtful of the competence of the staff at Old Mutual. you can't even use the customer service review options don't the staff's email interactions. It simply does not allow you to submit. Showing that they really don't care about what their clients think.

Get your house in order!!!