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Tarja H
1 reviews | Active since Jul 2021
30 Jun 2022, 13:47
*********** fools and pension *******!
I am still waiting 21 months later for a death claim to pay out that has still not paid out and no communication at all. All I get is automated emails and stupid repeat emails with the same useless attachments. I want what is mine, not stupid emails. Old Mutual don't like to pay people out and don't like to part with money that belongs to other people! You're all ******* and ********s. I want what is mine, end of story. Never ever invest in Old Mutual. They are the worst and sickening. You are better off keeping your money under your mattress. How dare you keep people waiting for what belongs to them! Who the fk do you think you are? God over our lives and finances???
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Replies (2)
Old Mutual's replyOfficial
30 Jun 2022, 13:49Dear Tarja
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply30 Jun 2022, 13:49
Official
Dear Tarja
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
TH
Tarja H's updateReviewer Update
30 Jun 2022, 14:09I don't want excuses or even meaningless apologies I just want my inheritance/pension policy to be paid out that my dad told me about. I am sole beneficiary. It is my right. Why do I need to wait this long for his policy? He is long gone already, nearly 2 years! This is unacceptable and I'm fking furious!!! This is outrageous! I've approached the Pension Fund adjudicators for investigation into this matter because I refuse to tolerate this BS. I want my money! It's not yours. You didn't earn it. You didn't work for our family funds! I only regret that my family took out policies with Old Mutual in the first place!
TH
Tarja H's update30 Jun 2022, 14:09
Reviewer Update
I don't want excuses or even meaningless apologies I just want my inheritance/pension policy to be paid out that my dad told me about. I am sole beneficiary. It is my right. Why do I need to wait this long for his policy? He is long gone already, nearly 2 years! This is unacceptable and I'm fking furious!!! This is outrageous! I've approached the Pension Fund adjudicators for investigation into this matter because I refuse to tolerate this BS. I want my money! It's not yours. You didn't earn it. You didn't work for our family funds! I only regret that my family took out policies with Old Mutual in the first place!