*********** call centre

<p>I called Old Mutual's call center towards the end of May to ask them to move my debit order date from 26th to the very end of the month to accommodate my salary date. They said they couldn't move the date at the time due to technical restrictions but they would move the date in June 2017. On 26th June the debut order went off. I called the call centre to enquire about my request that I made in May. They said they couldn't move the date due to restrictions but the call center manager promised to call me the next day (Wednesday 28th June). I did not receive the call from the manager. The call center agent I spoke to on 29th June told me that there was no history of me making the call on Tuesday 27th June. </p> <p> </p> <p>I believe the Old Mutual call center staff are *********** and cannot assist me with my simple request to move the debit order dates. I was inconvenienced when the debit order went off on 26th June despite my request a month ago to move the date. I'm very disappointed with Old Mutual. </p>