TL
Tony L
1 reviews | Active since Mar 2010
20 Dec 2022, 10:32
*********** App Support
Only reason im writing this review is because i am not getting any answer to my question. On the App there is a function called Fund Account Electronic. There you can deposit money into your OM account from any bank card / credit card. It stopped working almost a year ago...not just on my phone but on other people i know too. Money Account Support is USELESS! They keep sending me the same steps to do to rectify the problem and it does not work. If the function doesnt work anymore just say so, dont string me along with stupid excuses or *********** support staff.
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Old Mutual's replyOfficial
20 Dec 2022, 10:35Good day Tony Lavini
We received your review on the 20 December 2022
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 20 December 2022
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply20 Dec 2022, 10:35
Official
Good day Tony Lavini
We received your review on the 20 December 2022
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review on the 20 December 2022
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,