*********** and poor service

I don't even know where to start with Old mutual,this is the 3rd time they provided me with bad service,last year they deducted my money without my consent ,and this time I found out my details where captured incorrectly, I was angry but still went to centurion Branch in Dece2014 to change them even though it was not my fault.they had promised to call me back in 48 hrs,so that my details can be changed.today its the 15th of April 4 months later and my details are still incorrect, no one is assisting me,they keep on telling me to wait for a call.<br> <br> your service is very poor and your employees are very *********** especially the ones at Centurion mall,all the black ladies there are very rude and they failed to assist me 3times in a row.<br> <br> can u please rectify my details.please