1 reviews | Active since Dec 2016
*********** and bad service
Such a horrible service from Old Mutual. I wana cancel my tax free savings accoun***** whin the45 day cooling off period. I was told to email a letter requesting that , after that i was told to fill in a de investment form . A week later i get an email saying i must send a letter. How many ****en letters do i need to send to get my money back ? When i was sent a deinvestment form did the consultants not know im supposed to send a letter ? Such incompetency .No more investments with Old mutual .
Dear Mamello
Thank you for the review.
We do apologise for the inconvenience and frustration caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Dear Mamello
Thank you for the review.
We do apologise for the inconvenience and frustration caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for taking our call and allowing us to resolve the matter. I confirm the policy is cancelled and no further deductions will take place.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Thank you for taking our call and allowing us to resolve the matter. I confirm the policy is cancelled and no further deductions will take place.
Kind regards
KareemahSulayman
Old Mutual Complaints Management