MM
Motlatjo M
1 reviews | Active since Apr 2017
06 Feb 2020, 16:48
*********** advisor delaying application process
It’s been months since I app**** for a life cover with Craig Damonze in Cape Town. The case even got to a stage on NTU and I had to reapply, now I keep phoning and sending emails but he’s just not responding. I can’t have expectations of policy being active and then an *********** advisor goes AWOL. I need a more experienced advisor to contact me ASAP as it is not a priority for Craig Damonze.
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Old Mutual's replyOfficial
07 Feb 2020, 08:13Dear Motlatjo Malesa
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
Best regards,
Old Mutual's reply07 Feb 2020, 08:13
Official
Dear Motlatjo Malesa
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol Olckers
Old Mutual Complaints Management
Best regards,