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I went to cancel my investment policy with Old Mutual. I was told that they mainly deal with loans and only have one person who deals with this issue. So I was turned away. I asked to see a Manager and I was directed to one. His name is Sammy. He didn't care one bit of what I was there for. He said, sorry we can't help you. As a manager, I expected that he does something to help me and he said in his words, I know we are *********** with a smile.<br> <br> This was just not a good way of handling a customer, a manager must be able to help in all instances. there is no need to have Vosloorus branch, not all of us are looking for loans. IT IS HIGHLY *********** AND THEY KNOW IT TOO.