Incompetency and **********

They have been debiting my account incorrectly for over 8 months, been trying to chagne the debit order date with no success. Resulted in cancelling my policy and yet they want to penalies me for their incompetency...I was asked to provide bank statements which proved that they were debiting on the wrong dates and therefore i incurred additional charges from the bank of which i want reimbursed along with the rest of my premium. Edna Ntokozo escalated to her manager Nicklaus Seerane who have not bothered intervening at all.

Very disappointed for a company this caliber. I will be taking the matter further...