EM
Ephraim M
1 reviews | Active since May 2025
15 Aug 2025, 14:28
Incompetence of Old mutual
Good afternoon Old mutual has open a funeral cover under my name without my concern, and everytime when I'm calling no one is taking my matter serious and is has been months now, please assist as this issue is been dragging for months now.
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Old Mutual's replyOfficial
15 Aug 2025, 15:13Good Day Ephraim
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you have encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you have encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply15 Aug 2025, 15:13
Official
Good Day Ephraim
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you have encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you have encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management