Incompetence at the highest level

After leaving my current employer, I placed my pension fund in a preservation fund in December 2019. Upon reappointment by the same employer in January 2022. I then request Old Mutual to move the money in my preservation fund to my new pension. After been directed from pillar to post for the PAST YEAR (A WHOLE 12 MONTHS) this has not been done. So for the past year I have lost a year’s worth of compound interest on my Superfund pension. I am so disappointed with Old Mutual at their rate of incompetency and apathy. If I was not required to have my pension with Old Mutual by my employer I would left a long time ago.