INCOMPETENCE
I HAVE SENT 3 E-MAILS AND ONLY RESPONSE I GOT WAS THEY WILL REVERT IN 5 DAYS!!! I NEEDED IMMEDIATE RECTIFICATION LAST MONTH AND AM STILL WAITING!! THIS IS TOTALLY UNACCEPTABLE AND UNSATISFACTORY. TWO POLICIES PAID FOR MANY YEARS AND IF SOMETHING HAPPENS TO ME NOW, I AM NOT COVERED. WHAT HAPPENS THEN??? BEYOND SHOCKING SO-CALLED GREENLIGHT
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
15 Mar 2024, 07:24STILL NO COURTESY OF A RESPONSE. I HAVE NOW SENT FOUR E-MAILS. NOTHING. MY BROKER HAS ESCALATED AND STILL NOTHING. GRAB MONEY BUT SILENCE WHEN THERE ARE QUERIES. I AM SPEECHLESS AT THIS "DON'T CARE" ATTITUDE. OLD MUTUAL IS NOTHING BUT A HUGE DISAPPOINTMENT
's update15 Mar 2024, 07:24
Reviewer Update
STILL NO COURTESY OF A RESPONSE. I HAVE NOW SENT FOUR E-MAILS. NOTHING. MY BROKER HAS ESCALATED AND STILL NOTHING. GRAB MONEY BUT SILENCE WHEN THERE ARE QUERIES. I AM SPEECHLESS AT THIS "DON'T CARE" ATTITUDE. OLD MUTUAL IS NOTHING BUT A HUGE DISAPPOINTMENT