sM
sabelo M
1 reviews | Active since May 2019
06 May 2025, 14:59
incompetence
I claimed my provident fund with Old Mutual. They processed my first claim, but the second payment was based on an incorrect figure. Now, I'm facing triple taxation. They need to check my superfund account to make the correct payment. This is incompetence
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Old Mutual's replyOfficial
06 May 2025, 15:06Good day Sabelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 May 2025, 15:06
Official
Good day Sabelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management