Inaccessible Call Centre

Item: Old Mutual
Rating: 2
Author: Gary S

For 10 days I have been phoning two Old Mutual Centre client dis-service numbers (***and ***). I get a bad recording of a \please wait because we are having a busy time"and after 10 minutes put the phone down.<br> I really dislike dealing with Old Mutual - once they have your money dis-service is the answer.<br> In addition"

Helpful (0)

Replies (1)

Old Mutual's replyOfficial

02 Feb 2015, 15:01

Hello gms1234,

I refer to your complaint on the Hellopeter website.

I was tasked to investigate this matter and will provide you with feedback to resolve.

Kind regards
Coleen Aanhuizen
Complaints Management

Best regards,

Old Mutual's reply02 Feb 2015, 15:01

Official

Best regards,

Inaccessible Call Centre

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