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Michelle R
1 reviews | Active since Sept 2022
21 Sept 2022, 11:27
I'm fedup please contact me now they say I'm gonna loose all my money that I pay over the years
I'm very disappointed in them since I have six policies with them one is ten years then the others follow I write a letter to them on 25 February to make my policies paid up since I'm not happy because they don't value me as a client they send me an email saying my *** turnaround time 5days .they still deducting money for this six policies sins I don't want anything to do with them the same with metropolitan for years I'm paying my family is all covered by them but I don't get anything from them lies and more lies sending me from one point to another they lie and put the blame on the people they send to you lies honey around the mouth
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Replies (8)
Old Mutual's replyOfficial
21 Sept 2022, 11:34Dear Michelle
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply21 Sept 2022, 11:34
Official
Dear Michelle
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
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Michelle R's updateReviewer Update
21 Sept 2022, 11:40From February till now from one person putting the blame on the consultants who come and take out the policies out from us it's not fair
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Michelle R's update21 Sept 2022, 11:40
Reviewer Update
From February till now from one person putting the blame on the consultants who come and take out the policies out from us it's not fair
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Michelle R's updateReviewer Update
21 Sept 2022, 12:06When
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Michelle R's update21 Sept 2022, 12:06
Reviewer Update
When
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Michelle R's updateReviewer Update
21 Sept 2022, 12:18Can I get my premuims from march till September with emmediate effect since you not or was not suppose to deduct it today
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Michelle R's update21 Sept 2022, 12:18
Reviewer Update
Can I get my premuims from march till September with emmediate effect since you not or was not suppose to deduct it today
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Michelle R's updateReviewer Update
21 Sept 2022, 12:31On a email that's stating me ******* where and when did I enjoy the policies as you stated with what nothing you are enjoying my hard earned money 🤑 every month
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Michelle R's update21 Sept 2022, 12:31
Reviewer Update
On a email that's stating me ******* where and when did I enjoy the policies as you stated with what nothing you are enjoying my hard earned money 🤑 every month
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Michelle R's updateReviewer Update
21 Sept 2022, 13:44Escalated how and when
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Michelle R's update21 Sept 2022, 13:44
Reviewer Update
Escalated how and when
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Michelle R's updateReviewer Update
21 Sept 2022, 15:25Please I didn't expect this from old mutual in doing this or give this kind of service to a client like me who is paying more then R1000 a month to one company like old mutual
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Michelle R's update21 Sept 2022, 15:25
Reviewer Update
Please I didn't expect this from old mutual in doing this or give this kind of service to a client like me who is paying more then R1000 a month to one company like old mutual
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Michelle R's updateReviewer Update
21 Sept 2022, 16:04To be exactly R450.39/R271.99/R190.14/R121.12/R183.34/R76.22 that's what I pay for my family please from march to September this year I want my premuims in my account with emmediate effect since I wrote you a letter in February and in 2020 I'm tired and in happy of the way you do things AVBOB is more comfortable I move to them no ways
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Michelle R's update21 Sept 2022, 16:04
Reviewer Update
To be exactly R450.39/R271.99/R190.14/R121.12/R183.34/R76.22 that's what I pay for my family please from march to September this year I want my premuims in my account with emmediate effect since I wrote you a letter in February and in 2020 I'm tired and in happy of the way you do things AVBOB is more comfortable I move to them no ways