I'm Exhausted

I have a funeral Cover with Old Mutual that is debiting every month, but I went To old Mutual Jabulani mall to change banking details nothing to be found on their system and when I cal the call centre, it took 45 minutes being on the call transfered for Pilla to post but still nothing, Now my account does not have money and it will accumulate charges which I can't afford,

Everytime when I need help with Old Mutual I get it only on this platform, Branch systems and Call centre systems don't speak same Language how???? I upset angry as well

2. My late Mom has a2 investment policies with me as the beneficiary I had to fight like a Lion but only 1 was paid and the other one not why??? When I took papers to court they still say they can't provide the executor letter if Beneficiary is there please help,

3. I spoke to Amanda regarding the saving that needs to be paid out....She kept me on hold more that 10 minutes and she hangs up on me saying systems is very slow ...In disgusted with the Company .....please help me