JP
Johan P
1 reviews | Active since Mar 2009
20 Aug 2015, 14:36
Ignoring request
I contacted the support help after I had been unable to change banking details on the web via self service. The consultant was going to immediately email me the relevant form to complete and return via email.<br> That was 13:32 and I have yet to receive the document<br> <br> What bad service for a simple change<br> <br> Why do we stick with companies who give such bad service
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Old Mutual's replyOfficial
20 Aug 2015, 14:40Hello johanpta,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Best regards,
Old Mutual's reply20 Aug 2015, 14:40
Official
Hello johanpta,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Best regards,