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sthembakazi S

1 reviews | Active since Dec 2016

15 Aug 2019, 18:53

IF YOU DONT WANT TO DEAL WITH BS* AND INCOMPETENCE WHEN YOU CLAIM, CANCEL WHATEVER YOU HAVE WITH OLD MUTUAL

They dont even deserve the one star, guys STAY AWAY FROM OLD MUTUAL PRODUCTS, they the most pathetic financial service company ever, my dad passed away on the 3rd of July more than a month later, am still going back and forth with them, today I had to deal with one of their arrogant consultants named Ridwaan Carstens or whatever his name is STAY AWAY, CANCEL AND MOVE YOUR POLICIES, ANNUITIES, INVESTMENTS WHATEVER IT IS YOU HAVE WITH THEM, trust me you don't wanna go through all this BS with these people come claim time. Today they said a manager will call me back, it's now 7pm no call.

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Replies (1)
Old Mutual
Old Mutual's reply16 Aug 2019, 16:40
Official
Thank you for taking the time to let us know of the matter.

We've tried calling you and couldn't  get hold of you. We are investigating the matter and will revert to you with feedback.

Kind regards 

Kareemah Sulayman 
Old Mutual Complaints Management