KA
Kim A

1 reviews | Active since May 2022

19 May 2025, 09:27

If I recall I was told by an employee it would be best to cash in my endowment policies

If I recall I was told by an employee it would be best to cash in my endowment policies. But there was surrender value which he never advised me on the way forward. Sad. One was running for very very close to 10 year’s & the other one for about 4 year’s. Lost a lotta money.

0
Replies (1)
Old Mutual
Old Mutual's reply19 May 2025, 10:35
Official
Good day Kim,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management