I’d like to share my experience with Old Mutual

I’d like to share my experience with Old Mutual. I submitted a withdrawal request from my investment account in early December 2024, ensuring all the required documents were properly submitted and the request followed the correct procedure. However, the request is still pending, and I have not received any updates. Despite making numerous attempts to follow up via calls, WhatsApp, and emails—including sending over a dozen messages—I have received no response. This delay persists even though the processing timeline should have been met. I am increasingly concerned about the organization’s lack of transparency and communication regarding this matter.