JM
Johanna M
1 reviews | Active since Dec 2021
16 Nov 2025, 10:09
I wrote a review on the Hellopeter page
I wrote a review on the Hellopeter page. They rep**** but I didn't get assistance from the branch.
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Replies (1)
Old Mutual's replyOfficial
16 Nov 2025, 10:21Good day Johanna M,
Thank you for sharing your review. We apologise that you did not receive the assistance you needed at the branch. We are committed to resolving this matter and have reached out via email on 22/09/2025 for additional information.
We kindly request that you respond to that email so our team can assist further and ensure your concern is addressed.
Kind regards
Old Mutual Complaints Management
Thank you for sharing your review. We apologise that you did not receive the assistance you needed at the branch. We are committed to resolving this matter and have reached out via email on 22/09/2025 for additional information.
We kindly request that you respond to that email so our team can assist further and ensure your concern is addressed.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply16 Nov 2025, 10:21
Official
Good day Johanna M,
Thank you for sharing your review. We apologise that you did not receive the assistance you needed at the branch. We are committed to resolving this matter and have reached out via email on 22/09/2025 for additional information.
We kindly request that you respond to that email so our team can assist further and ensure your concern is addressed.
Kind regards
Old Mutual Complaints Management
Thank you for sharing your review. We apologise that you did not receive the assistance you needed at the branch. We are committed to resolving this matter and have reached out via email on 22/09/2025 for additional information.
We kindly request that you respond to that email so our team can assist further and ensure your concern is addressed.
Kind regards
Old Mutual Complaints Management