I would like to write a review about Old Mutual Old mutual stopped my Life cover without my knowledge after paying for so many years(from 2008 till last year 2024), I requested them to reinstate my policy without any luck

Item: Old Mutual
Rating: 2
Author: Simon M

I would like to write a review about Old Mutual Old mutual stopped my Life cover without my knowledge after paying for so many years(from 2008 till last year 2024), I requested them to reinstate my policy without any luck. They wanted me to go through medical check up again as if I'm taking a new policy which is not fair on my side, otherwise they should refund all my premiums if that's case. Green light policy *** IDENTITY NUMBER *** CONTACT ***

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Replies (1)

Old Mutual's replyOfficial

14 Jul 2025, 10:04

Good day Simon,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management

Old Mutual's reply14 Jul 2025, 10:04

Official