MN
Mncedisi N

1 reviews | Active since Aug 2026

25 Aug 2026, 19:21

I would like to write a review about Old Mutual my agreement with them is that they take money on the 29nth

I would like to write a review about Old Mutual my agreement with them is that they take money on the 29nth. They once debited my account before the 29nth and i call them they said they have fixed it. Today i was deposited money to go back home and they took it. I don’t owe Old Mutual I only have a policy with them. They have no right to trace my account. Can they please kindly pay the money they took back to my account and close the dam policy if they have to but I want my money back. Worse its money im supposed to use to go back home

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Replies (2)
Old Mutual
Old Mutual's reply25 Aug 2026, 19:26
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management
Old Mutual
Old Mutual's reply25 Aug 2026, 19:27
Official
Good day

Please confirm the policy number or the amount that was debited in order for us to look into this for you.

Thank you.