SS
Sibongamandla S
1 reviews | Active since Oct 2025
08 Oct 2025, 11:09
I would like to write a review about Old Mutual, I have been trying to call Old Mutual regarding the increase in fees, but I just can't get hold of them because I want clarification on why the premiums increased without any information being provided
I would like to write a review about Old Mutual, I have been trying to call Old Mutual regarding the increase in fees, but I just can't get hold of them because I want clarification on why the premiums increased without any information being provided. This is the second month I have been paying more than I should...
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
08 Oct 2025, 11:45Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 Oct 2025, 11:45
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
SS
Sibongamandla S's updateReviewer Update
08 Oct 2025, 13:30I will be waiting for your call
SS
Sibongamandla S's update08 Oct 2025, 13:30
Reviewer Update
I will be waiting for your call
Old Mutual's replyOfficial
08 Oct 2025, 14:33Our team will be in touch.
Regards,
Old Mutual Complaints Management
Regards,
Old Mutual Complaints Management
Old Mutual's reply08 Oct 2025, 14:33
Official
Our team will be in touch.
Regards,
Old Mutual Complaints Management
Regards,
Old Mutual Complaints Management