VC
Victorine C
1 reviews | Active since Sept 2025
25 Sept 2025, 18:42
I would like to writ...
I would like to write a review about Old Mutual to share my wonderful client experience regarding a complaint about service delivery..Shannon reached out and took ownership of the situation. She kept me informed every step of the way as to the progress of my enquiry, which was resolved above my expectation. Shannon will certainly be the reason I would recommend Old Mutual to friends and family again. It's amazing how one staff member can change the image of a company above reproach. I am truly grateful for the way Shannon took my enquiry right to the final stage of extreme satisfaction. I can truly recommend Old Mutual for service excellence. Very satisfied client. Mrs V Calvert
Helpful (0)
Replies (1)0
Replies (1)Old Mutual's replyOfficial
25 Sept 2025, 18:51Good day Victorine,
We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback shared.
Regards
Old Mutual Complaints Management
We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback shared.
Regards
Old Mutual Complaints Management
Old Mutual's reply25 Sept 2025, 18:51
Official
Good day Victorine,
We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback shared.
Regards
Old Mutual Complaints Management
We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback shared.
Regards
Old Mutual Complaints Management
