SV
Sibabalo V
1 reviews | Active since Jul 2023
01 Sept 2025, 11:15
I would like to know...
I would like to know is it fair that I must be waiting on the call for 28 minutes with my airtime plus being deducted two policies which one of them doesn't exist
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
01 Sept 2025, 12:17Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply01 Sept 2025, 12:17
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management