RL
Roux L
1 reviews | Active since Sept 2016
26 Sept 2025, 12:31
I would like to express my gratitude for the incredible customer service I received
I would like to express my gratitude for the incredible customer service I received. Your team has shown true professionalism and care, turning what could have been a stressful process into a very positive experience. A very special thank you goes to Renier Bester, who not only provided the best customer service but also made me feel like part of the family. Renier’s kindness, patience, and dedication went far beyond what I expected, and it has left a lasting impression on me. It is rare to encounter such genuine commitment to customers, and I deeply appreciate it. Thank you once again for making me feel valued and cared for.
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Replies (1)Old Mutual's replyOfficial
26 Sept 2025, 13:04Good day Roux L,
We are glad to hear about the excellent service you received and truly appreciate you taking the time to share your experience. We will ensure that your compliment is shared with Renier Bester and the relevant department.
Thank you for your kind words, we value your feedback.
Regards
Old Mutual Complaints Management
We are glad to hear about the excellent service you received and truly appreciate you taking the time to share your experience. We will ensure that your compliment is shared with Renier Bester and the relevant department.
Thank you for your kind words, we value your feedback.
Regards
Old Mutual Complaints Management
Old Mutual's reply26 Sept 2025, 13:04
Official
Good day Roux L,
We are glad to hear about the excellent service you received and truly appreciate you taking the time to share your experience. We will ensure that your compliment is shared with Renier Bester and the relevant department.
Thank you for your kind words, we value your feedback.
Regards
Old Mutual Complaints Management
We are glad to hear about the excellent service you received and truly appreciate you taking the time to share your experience. We will ensure that your compliment is shared with Renier Bester and the relevant department.
Thank you for your kind words, we value your feedback.
Regards
Old Mutual Complaints Management
