Ss
SAYA siyasanga.ngxwana
1 reviews | Active since Jul 2025
24 Jul 2025, 10:15
I would like to complain about the service I got of not being able to renew my card with a temporary ID and I could not receive my cashback amount since the account is dormant and now I am waiting for the money to be transferred into another bank account
I would like to complain about the service I got of not being able to renew my card with a temporary ID and I could not receive my cashback amount since the account is dormant and now I am waiting for the money to be transferred into another bank account whereas I need the money now. I am really not satisfied with that service I got
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Old Mutual's replyOfficial
24 Jul 2025, 10:39Good day Saya S,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply24 Jul 2025, 10:39
Official
Good day Saya S,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management