RX
Refilwe X
1 reviews | Active since Oct 2025
01 Oct 2025, 12:50
I went to Old Mutual Gateway Mall (Carletonville) in August to change that my life cover should start deducting from my Capitec account and no longer on my payslip since I’ve resigned from my workplace
I went to Old Mutual Gateway Mall (Carletonville) in August to change that my life cover should start deducting from my Capitec account and no longer on my payslip since I’ve resigned from my workplace. To date my life cover still isn’t deducting from my Capitec account, even after following up numerous times, calling and going to the branch to get assisted regarding that!
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Old Mutual's replyOfficial
01 Oct 2025, 13:01Good day Refilwe,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply01 Oct 2025, 13:01
Official
Good day Refilwe,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management