M
Malusi
1 reviews | Active since Mar 2025
31 Mar 2025, 11:03
I was having troubles with my login details
I was having troubles with my login details. Requested from you old mutual , I then got call and when I was asked to give my ID number I was not comfortable and asked if I could be transferred to someone in Durban . Without explanation the person hung up
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Old Mutual's replyOfficial
31 Mar 2025, 11:15Good day Malusi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply31 Mar 2025, 11:15
Official
Good day Malusi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management