I WANT TO KNOW WHY OLD MUTUAL DEBITED MY POLICY TWICE ON THE 4TH AS MY POLICIES DEBIT ON THIS DATE

I WANT TO KNOW WHY OLD MUTUAL DEBITED MY POLICY TWICE ON THE 4TH AS MY POLICIES DEBIT ON THIS DATE. WHY EVERYTIME OLD MUTUAL FIND MONEY ON MY BANK ACCOUNT DEBIT UNNECESSARY DEDUCTIONS? LAST MONTH OLD MUTUAL DEBITED A POLICY I CANCELLED AND REFUNDED AFTER 8 DAYS. HOW CAN I TRUST OLD MUTUAL IF UOU DO THIS NOW WHAT IS GOING TO HAPPEN WHEN I MUST MAKE A CLAIM? IAM FURIOUS NOW,YOU DOUBLE DEBITED MY POLICY,WHY? DO YOU KNOW THE EFFORTS IM MAKING TO MAKE PAYMENT FOR MY POLICY? AND NOW YOU TAKE ADVANTAGE OF POOR ME? THIS MONEY YOU DOUBLE DEBITED IS FOR MY CHILDRENS BREAD! BEFORE I PUT THIS IN THE WHOLE WORLD I WANT YOU TO BRING ME BACK MY CHILDRENS MONEY ASAP, MY ID IS ***, I NEED A CLARIFICATION AS IN NOW