1 reviews | Active since Aug 2024
I WANT MY RETIREMENT MONEY
I am utterly disgusted, disgraced and appalled with Old Mutual. A company that is so distasteful and off the charts pathetic. I know they are used to chowing peoples Retirment funds but not this time. I have had a retirement plan with Old Mutual for as long as I have been working +_ 30 and more years. I am 55 and advised when signing up that is when I will retire and require my money. Not only do they not want to give me ALL my funds due to me, but they also want to provide the funds to me on their own terms. I have asked for an agreement for my Retirment plan and that has not surfaced. A lumpsum payment was supposed to be issued at the end of September and now all of a sudden, my TAX number is incorrect, however the same appalling company gave me funds in the beginning of September with exactly the same TAX number. I have provided the TAX number today with confirmation from SARS as Old Mutual decided to change as it seemed due to not paying me my funds. I WANT EVERY LAST cent that I have ever provided to Old Mutual, and I want it ASAP. This will be following the financial Ombudsman and any higher department, company, authority, individual that I can and will reach. I am more than disgusted!!! I WANT MY MONEY OLD MUTUAL.
We acknowledge your review and sincerely apologise for the frustration and distress this situation has caused. Please be assured that we are committed to investigating your matter thoroughly. We will contact the policyholder directly should any further information be required to resolve this.
Regards,
Old Mutual Complaints Management
We acknowledge your review and sincerely apologise for the frustration and distress this situation has caused. Please be assured that we are committed to investigating your matter thoroughly. We will contact the policyholder directly should any further information be required to resolve this.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you, and the matter has been attended to. We value your patience and once again apologise for the inconvenience you experienced.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in contact with you, and the matter has been attended to. We value your patience and once again apologise for the inconvenience you experienced.
Regards,
Old Mutual Complaints Management
