I want my refund now!

Item: Old Mutual
Rating: 1
Author: filwe M

Wish it was possible to give a zero rating. this company needs to be shutdown. how can you debit me after I have cancelled the investment? now i have to run around to get my money back. just a bunch of ****s. It’s been over 15 days. each time they are escalating. sies

Helpful (0)

Replies (5)

Old Mutual's replyOfficial

14 Feb 2026, 11:22

Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management

Old Mutual's reply14 Feb 2026, 11:22

Official

filwe M's updateReviewer Update

14 Feb 2026, 11:26

I sent a signed form you people sent me on the 12th. when i signed up for that ****, i did everything on the app. are you people not tired of the complaints from your clients?? this is why i cancelled!

filwe M's update14 Feb 2026, 11:26

Reviewer Update

Old Mutual's replyOfficial

14 Feb 2026, 12:03