BF
Bruhmilda F
1 reviews | Active since Dec 2023
04 Jul 2025, 15:59
I want my refund
Good day
I have been makimg calls to oldmutal regarding them debiting my account after cancellation. Ive been asked to call different departments, after hanging on the line. After i have spoken to someone about my situation details were taken and left on okay system is loading after hanging on the line with no feedback i had to rate the call all of a sudden and the call dropped, no one calls me back even thou i didnt even drop service is pathetic
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Old Mutual's replyOfficial
04 Jul 2025, 16:28Good day Bruhmilda F,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply04 Jul 2025, 16:28
Official
Good day Bruhmilda F,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management