PN
Pearl N

1 reviews | Active since Dec 2017

14 Jul 2021, 11:26

I want my payout

I went to a branch in Jubilee mall to put a claim on my early retirement annuity and the consultant was rude telling me that I shouldn't come back until I receive an sms to say that I should submit the documents, even today 5 days later I haven’t received the sms. I turned 55 and I want my money. The consultant said that I will get the payout in 3 months. I need urgent assistance on this.

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Replies (2)
PN
Pearl N's update14 Jul 2021, 12:14
Reviewer Update
My mom has received an sms just now to say that the claim has been paid up,what does that mean?
PN
Pearl N's update14 Jul 2021, 12:27
Reviewer Update
Old Mutual: MS Saleleni Nkuna. Thank you for providing the information to complete your request on 69210N***. Policy has been made Paid Up as requested. Tel ***. Ref CEB***. FSP&Ins. T&Cs