PN
Precious N
1 reviews | Active since Jan 2023
08 Aug 2023, 11:26
I want my money back into my account
I am not happy about their service, I took policy with them and money was debited but I do not have any documents sent to me and also tried calling their call centre you hold for long until you hang up. Sent email some are auto reply and they request my di number of which i sent it more than once.I want my money back and cancell this policy
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
08 Aug 2023, 11:34Dear Precious
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply08 Aug 2023, 11:34
Official
Dear Precious
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
PN
Precious N's updateReviewer Update
08 Aug 2023, 11:38My ID number is *** I want this policy cancelled and money into my account by end of business day.
PN
Precious N's update08 Aug 2023, 11:38
Reviewer Update
My ID number is *** I want this policy cancelled and money into my account by end of business day.