PD
Phelo D
1 reviews | Active since Oct 2018
10 Feb 2026, 04:34
I want my money back
Old Mutual will be the end of us, trust me, i reported a ***** case in November 2025, up to now there is no update and the premiums are still deducted in my payslip, whenever i give them a call i will be requested to hold until the call is droped, nikhohlakele shame, i hate Old Mutual and i dont not advise people to join you nizoba****er until they have heart attacks.
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Replies (2)
Old Mutual's replyOfficial
10 Feb 2026, 08:10Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Feb 2026, 08:10
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
PD
Phelo D's updateReviewer Update
17 Feb 2026, 05:02It looks like this case will be investigated forever
PD
Phelo D's update17 Feb 2026, 05:02
Reviewer Update
It looks like this case will be investigated forever